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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
1 x DrayTek Vigor AP 900 Wireless 802.11n Access Point with PoE
1 x DrayTek Vigor2100VG Broadband Router/Firewall with Voice over IP
2 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
2 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x Netopia 3387W-ENT Broadband Wireless Gateway
2 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
2 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
1 x Data Connect SS920A
2 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
1 x Netopia 3347WG Wireless ADSL Gateway
2 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x Data Connect SWM910A
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x ZyXEL Prestige 662HW
1 x Data Connect Cellular Data Modem CM 900
1 x DrayTek Vigor 2110n Wireless N Broadband Router
$6,439.25
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