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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
1 x Data Connect Cellular Data Link CDL 115.2
1 x Data Connect 2178WEE Wireless Ethernet Extender
1 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
1 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
4 x Data Connect SWM910A
1 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
1 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x Draytek Vigor 2820Vn ADSL2/2+ Security Firewall Wireless 802.11n
1 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
1 x DrayTek Vigor 2850n Wireless 'N' Multi-WAN VDSL2 & ADSL2+ Modem Router
1 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
1 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x DrayTek Vigor 2760n High Speed VDSL2 Modem Router with ADSL2+ Fallback
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x DrayTek Vigor 2830n_V2 Wireless Gigabit LAN WAN ADSL2+ Firewall
1 x Draytek Vigor 2820n-R Refurbished ADSL2/2+ Security Firewall Wireless 'N'
1 x DrayTek Vigor 2830n-plus Wireless Gigabit LAN WAN ADSL2+ Firewall
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x DrayTek Vigor 2830Vn-plus Wireless Gigabit LAN/WAN ADSL2+ Firewall
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x DrayTek Vigor 2920n Wireless 802.11n Dual WAN Security Router
1 x DrayTek Vigor 2860n Plus Triple-WAN VDSL/ADSL2+ Broadband Router
1 x DrayTek Vigor AP 800 Wireless 802.11n Access Point with PoE
1 x Data Connect SS920A
1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
1 x Netopia 3387W-ENT Broadband Wireless Gateway
1 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
$9,526.38
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