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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
3 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
2 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
3 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
3 x Data Connect Cellular Data Modem CM 900
1 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
3 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
1 x DrayTek Vigor 2110n Wireless N Broadband Router
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
2 x Data Connect CDL900 Cellular Data Link
1 x DrayTek VigorFly 200 Wireless Access Point Broadband Router
3 x Data Connect 2178WEE Wireless Ethernet Extender
1 x TBCEA502 Wireless ADSL ADSL2/2+ Wireless 802.11g w/4 Port Switch
2 x Data Connect SWM910A
1 x Netopia 3387W-ENT Broadband Wireless Gateway
2 x Data Connect Cellular Data Link CDL 115.2
1 x ZyXEL IES-1248-51V 48-Port DSLAM for ADSL and VoIP Services
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
2 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
1 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
3 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
1 x DrayTek Vigor2100VG Broadband Router/Firewall with Voice over IP
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
2 x Data Connect SS920A
2 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
2 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x DrayTek Vigor AP 810 Wireless 802.11n Access Point with PoE
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x ZyXEL Prestige 660R
$20,844.90
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