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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
1 x DrayTek Vigor AP 800 Wireless 802.11n Access Point with PoE
1 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
2 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
2 x Data Connect SS920A
3 x Data Connect SWM910A
2 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
2 x Data Connect CDL900 Cellular Data Link
1 x DrayTek 5dB Omni-Directional Wireless Antenna
2 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
2 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
1 x Data Connect 2178WEE Wireless Ethernet Extender
1 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
2 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
1 x Data Connect Cellular Data Modem CM 900
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
$8,737.20
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