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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
1 x WL-LTN Lightning Arrester (N male to N female)
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x WNAP-1120PE 802.11n Wireless Access Point with PoE
2 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
3 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
2 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
2 x DrayTek 5dB Omni-Directional Wireless Antenna
2 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
2 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
2 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
2 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
3 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
3 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
3 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
2 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
3 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DrayTek Vigor 2110n Wireless N Broadband Router
3 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
3 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
2 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
2 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
2 x Data Connect CDL900 Cellular Data Link
1 x DrayTek Vigor 2760n High Speed VDSL2 Modem Router with ADSL2+ Fallback
1 x DrayTek Vigor 2710Vn ADSL2/2+ Modem/Router Wireless N VoIP
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x Data Connect Cellular Data Modem CM 900
1 x Data Connect SS920A
1 x Data Connect SWM910A
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x Data Connect 2178WEE Wireless Ethernet Extender
1 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
2 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x Data Connect Cellular Data Link CDL 115.2
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x Netopia 3347WG Wireless ADSL Gateway
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x Netopia 3387W-ENT Broadband Wireless Gateway
1 x ZyXEL Prestige 662HW
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
$13,182.19
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