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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
2 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
5 x Data Connect Cellular Data Modem CM 900
2 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
3 x Data Connect CDL900 Cellular Data Link
2 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
3 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
5 x Data Connect SWM910A
2 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
2 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
5 x Data Connect Cellular Data Link CDL 115.2
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
4 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
2 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
2 x DrayTek 5dB Omni-Directional Wireless Antenna
3 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
2 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
5 x Data Connect SS920A
1 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
4 x Data Connect 2178WEE Wireless Ethernet Extender
2 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
4 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
3 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
2 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
1 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
1 x DrayTek Vigor 2110n Wireless N Broadband Router
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
1 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
$22,307.80
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