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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
Shopping Cart
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
1 x Data Connect Cellular Data Link CDL 115.2
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x DrayTek Vigor2100VG Broadband Router/Firewall with Voice over IP
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
1 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
1 x Data Connect CDL900 Cellular Data Link
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x ZyXEL Prestige 2002 VoIP Analog Telephone Adapter (ATA)
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router
1 x ZyXEL IES-1248-51V 48-Port DSLAM for ADSL and VoIP Services
1 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
1 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
$10,292.30
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ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
$420.00
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