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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
1 x ZyXEL Prestige 662HW
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
1 x ZyXEL Prestige 662HW
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
1 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
1 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
1 x TBCEA502 Wireless ADSL ADSL2/2+ Wireless 802.11g w/4 Port Switch
2 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
2 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x Netopia 3347WG Wireless ADSL Gateway
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
1 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x Data Connect Cellular Data Modem CM 900
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x Data Connect 2178WEE Wireless Ethernet Extender
1 x Data Connect SWM910A
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x Data Connect SS920A
1 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
1 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
1 x Data Connect CDL900 Cellular Data Link
$6,539.25
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