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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
3 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
3 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
2 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x ZyXEL Prestige 660R
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
2 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
3 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
3 x Data Connect 2178WEE Wireless Ethernet Extender
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x ZyXEL IES-1248-51V 48-Port DSLAM for ADSL and VoIP Services
2 x ZyXEL P660HN-51 ADSL2+ IPv6 Enabled High-Power Wireless 802.11n Gateway
3 x Data Connect Cellular Data Link CDL 115.2
2 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
3 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
1 x ZyXEL Prestige 2002 VoIP Analog Telephone Adapter (ATA)
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
3 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
2 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
4 x Data Connect SWM910A
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
1 x ZyXEL Prestige 660M
1 x ZyXEL Prestige 643 4-Port ADSL Modem/Router with GUI
1 x ZyXEL Prestige 662HW
1 x ZyXEL P-663H-51 ADSL2+ 4-Port Annex L/M Bonding Router
1 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
2 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
4 x Data Connect SS920A
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x ZyXEL P-870HN-51b Very High-Speed Combo VDSL2 / ADSL2+ Gateway
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
2 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
2 x DrayTek Vigor 2110n Wireless N Broadband Router
1 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
3 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x DrayTek Vigor 2710Vn ADSL2/2+ Modem/Router Wireless N VoIP
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
2 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x ZyXEL Prestige 662HW
2 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
1 x DrayTek VigorPro 5300n Wireless 802.11n Unified Security Firewall
2 x Data Connect Cellular Data Modem CM 900
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
2 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
1 x DrayTek Vigor AP 810 Wireless 802.11n Access Point with PoE
3 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x DrayTek Vigor AP 710 Wireless 802.11n Access Point with PoE
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
$31,084.60
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