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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
5 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
4 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
1 x WPG-120 802.11g Wireless Presentation Gateway
1 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x Xavi X8121r ADSL Modem / Router
1 x VIP-880FO 8-Port FXO H.323 / SIP VoIP Gateway
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
3 x Data Connect Cellular Data Modem CM 900
2 x Data Connect 2178WEE Wireless Ethernet Extender
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
3 x Data Connect SWM910A
3 x Data Connect SS920A
1 x DrayTek Vigor 2110n Wireless N Broadband Router
1 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
2 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
2 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
2 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
2 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
3 x Data Connect Cellular Data Link CDL 115.2
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
2 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
2 x Data Connect CDL900 Cellular Data Link
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
2 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
2 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
1 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
2 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
2 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
2 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
1 x Netopia 3347WG Wireless ADSL Gateway
1 x TBCEA502 Wireless ADSL ADSL2/2+ Wireless 802.11g w/4 Port Switch
1 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x ZyXEL Prestige 662HW
1 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
1 x DrayTek Vigor AP 900 Wireless 802.11n Access Point with PoE
1 x DrayTek Vigor2100VG Broadband Router/Firewall with Voice over IP
1 x DrayTek Vigor AP 810 Wireless 802.11n Access Point with PoE
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
$22,810.45
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