CALL US :+1 301-924-7400

Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
2 x ZyXEL Prestige 2000W VoIP WiFi Phone
2 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
2 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
2 x ZyXEL P-870HN-51b Very High-Speed Combo VDSL2 / ADSL2+ Gateway
2 x ZyXEL IES-1248-51V 48-Port DSLAM for ADSL and VoIP Services
2 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
2 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
2 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x Data Connect SWM910A
1 x Data Connect 2178WEE Wireless Ethernet Extender
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
2 x Data Connect SS920A
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
1 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
2 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
2 x Data Connect Cellular Data Link CDL 115.2
2 x Data Connect CDL900 Cellular Data Link
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
1 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
2 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
2 x Data Connect Cellular Data Modem CM 900
1 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
1 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
2 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
2 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL P660HN-51 ADSL2+ IPv6 Enabled High-Power Wireless 802.11n Gateway
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x ZyXEL Prestige 2002 VoIP Analog Telephone Adapter (ATA)
1 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
1 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x ZyXEL Prestige 660R
2 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x Netopia 3347WG Wireless ADSL Gateway
2 x Netopia 3387W-ENT Broadband Wireless Gateway
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x ZyXEL Prestige 662HW
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
$27,285.05
Login
E-Mail Address:

Password:


Password Forgotten ?
New Account
Currencies
There are currently no product reviews