CALL US :+1 301-924-7400

Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
2 x ZyXEL Prestige 2002 VoIP Analog Telephone Adapter (ATA)
2 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
2 x ZyXEL Prestige 2000W VoIP WiFi Phone
2 x Data Connect SWM910A
2 x Data Connect CDL900 Cellular Data Link
2 x Netopia 3387W-ENT Broadband Wireless Gateway
2 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
2 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
2 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
2 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
3 x Data Connect Cellular Data Link CDL 115.2
3 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
2 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
2 x Data Connect 2178WEE Wireless Ethernet Extender
2 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
3 x Data Connect SS920A
2 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
2 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
2 x Data Connect Cellular Data Modem CM 900
2 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
3 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
4 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
2 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
2 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
3 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x TBCEA502 Wireless ADSL ADSL2/2+ Wireless 802.11g w/4 Port Switch
2 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
2 x Netopia 3347WG Wireless ADSL Gateway
4 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
2 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
2 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
2 x ZyXEL Prestige 662HW
1 x ZyXEL P-663H-51 ADSL2+ 4-Port Annex L/M Bonding Router
1 x ZyXEL P660HN-51 ADSL2+ IPv6 Enabled High-Power Wireless 802.11n Gateway
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
1 x ZyXEL Prestige 662HW
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x ZyXEL IES-1248-51V 48-Port DSLAM for ADSL and VoIP Services
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x ZyXEL Prestige 660M
1 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
3 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
2 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
2 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x DrayTek Vigor AP 810 Wireless 802.11n Access Point with PoE
1 x DrayTek Vigor AP 900 Wireless 802.11n Access Point with PoE
3 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x DrayTek Vigor AP 710 Wireless 802.11n Access Point with PoE
1 x DrayTek Vigor2100VG Broadband Router/Firewall with Voice over IP
1 x DrayTek Vigor AP 800 Wireless 802.11n Access Point with PoE
2 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
3 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x DrayTek Vigor 2760n High Speed VDSL2 Modem Router with ADSL2+ Fallback
1 x DrayTek Vigor 2710Vn ADSL2/2+ Modem/Router Wireless N VoIP
1 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
$30,088.84
Login
E-Mail Address:

Password:


Password Forgotten ?
New Account
Currencies
There are currently no product reviews