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Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
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About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
4 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
2 x Data Connect 2178WEE Wireless Ethernet Extender
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
2 x Data Connect SS920A
3 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
1 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
1 x Data Connect Cellular Data Modem CM 900
2 x Data Connect SWM910A
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
3 x Data Connect Cellular Data Link CDL 115.2
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
2 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
2 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
3 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
2 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x DrayTek Vigor AP 810 Wireless 802.11n Access Point with PoE
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x Data Connect CDL900 Cellular Data Link
2 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
2 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x Netopia 3347WG Wireless ADSL Gateway
2 x DrayTek Vigor 2110n Wireless N Broadband Router
2 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
2 x ZyXEL P660HN-51 ADSL2+ IPv6 Enabled High-Power Wireless 802.11n Gateway
1 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
2 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
1 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x DrayTek VigorFly 200 Wireless Access Point Broadband Router
1 x Westell 2200 ADSL Modem/NAT Router
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x ZyXEL P-663H-51 ADSL2+ 4-Port Annex L/M Bonding Router
1 x ZyXEL Prestige 660R
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x VX-AP300N High Power PoE Ready Wireless N Access Point with Gigabit PoE Injector
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x ZyXEL Prestige 662HW
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x Versatek VX-VER170M ADSL2+ Annex 'M' Modem/Router
1 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x ZyXEL Prestige 643 4-Port ADSL Modem/Router with GUI
1 x WGSW-48000 48-Port Managed Switch
1 x VIP-880FO 8-Port FXO H.323 / SIP VoIP Gateway
1 x WAP-4033 54Mbps Wireless Access Point
1 x XGS3-42000R IPv6/IPv4 Routing Chassis Switch
1 x WL-MMC 0.3M R-MMCX(F) to R-SMA(M) Cable
1 x WGSW-2840 Managed Stackable Switch 24-Port LAN Switches
1 x Xavi X8121r ADSL Modem / Router
1 x WNRT-625G 802.11n 3G Broadband Router
1 x VIP-1680FS 16-Port FXS H.323 / SIP VoIP Gateway
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
$38,222.95
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