CALL US :+1 301-924-7400

Technical Support

Technical Support Terms & Conditions
Please submit your details using the form below.
Simply complete the form and click on the "Continue" button at the bottom of this page.
You will be contacted at the earliest opportunity. Thank you.

If you will be calling to speak with a Technical Support representative please have:
  • your DSL-Warehouse Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • the information required on the form below
  • your ISP/Carriers Name, and your account information (username and password)
Telephone Technical Support is available Monday-Friday 9:00 AM - 5:00 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Configuration
Virtual Path/Circuit Identifier (VPI / VCI):      Other:
Framing:
Mode:
Encapsulation:
WAN Settings (ISP Assigned)
WAN IP Address: . . .
WAN Subnet Mask: . . .
WAN Gateway: . . .
DNS Primary: . . .
DNS Secondary: . . .
Please explain the nature of your issue in as much detail as possible.
3 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
4 x Netopia 3347WG Wireless ADSL Gateway
1 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
2 x ZyXEL P660HN-51 ADSL2+ IPv6 Enabled High-Power Wireless 802.11n Gateway
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
3 x Netopia 3387W-ENT Broadband Wireless Gateway
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
1 x Data Connect Cellular Data Link CDL 115.2
1 x Data Connect CDL900 Cellular Data Link
2 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
2 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x Data Connect Cellular Data Modem CM 900
1 x Data Connect 2178WEE Wireless Ethernet Extender
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x Data Connect SS920A
1 x Data Connect SWM910A
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
2 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
2 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x ZyXEL Prestige 662HW
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
1 x TBCEA502 Wireless ADSL ADSL2/2+ Wireless 802.11g w/4 Port Switch
1 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
1 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
1 x DrayTek Vigor 2710Vn ADSL2/2+ Modem/Router Wireless N VoIP
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x DrayTek Vigor 2760n High Speed VDSL2 Modem Router with ADSL2+ Fallback
1 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x ZyXEL P-870HN-51b Very High-Speed Combo VDSL2 / ADSL2+ Gateway
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x DrayTek Vigor 2110n Wireless N Broadband Router
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x ZyXEL Prestige 662HW
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x ZyXEL Prestige 643 4-Port ADSL Modem/Router with GUI
1 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
1 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
$17,162.94
Login
E-Mail Address:

Password:


Password Forgotten ?
New Account
Currencies
There are currently no product reviews