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RMA Request

RMA Request Terms & Conditions

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice or Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Please explain the reason that you are requesting and RMA in as much detail as possible.
Shopping Cart
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x ZyXEL Prestige 662HW
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
1 x DrayTek Vigor AP 710 Wireless 802.11n Access Point with PoE
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
1 x DrayTek Vigor AP 810 Wireless 802.11n Access Point with PoE
1 x DrayTek Vigor 2710Vn ADSL2/2+ Modem/Router Wireless N VoIP
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
2 x Data Connect Cellular Data Link CDL 115.2
2 x Data Connect 2178WEE Wireless Ethernet Extender
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
2 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
2 x Data Connect SWM910A
1 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
1 x Netopia 3387W-ENT Broadband Wireless Gateway
1 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x DrayTek VigorPro 5300n Wireless 802.11n Unified Security Firewall
2 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
$6,713.05
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ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
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