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RMA Request

RMA Request Terms & Conditions

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice or Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.

* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Please explain the reason that you are requesting and RMA in as much detail as possible.
2 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
1 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
2 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
2 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
4 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
1 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
5 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
2 x Data Connect SS920A
1 x Data Connect Cellular Data Link CDL 115.2
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
1 x DrayTek Vigor2100VG Broadband Router/Firewall with Voice over IP
2 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
4 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
1 x DrayTek Vigor AP 810 Wireless 802.11n Access Point with PoE
1 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x DrayTek Vigor 2110n Wireless N Broadband Router
3 x Draytek Vigor 2950G Dual WAN Wireless BB Security VPN Router
1 x DrayTek Vigor N65 Dual-Band WiFi USB Adapter (300Mbps N)
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
3 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
2 x DrayTek Vigor 2912n Dual WAN Broadband Security Router w/Firewall
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
2 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
3 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
2 x DrayTek Vigor 2930Vn Dual WAN Security Router Wireless N & VoIP
2 x DrayTek Vigor 3200n Wireless 4-Port GigWAN Load Balancing Router
1 x TBCEA502 Wireless ADSL ADSL2/2+ Wireless 802.11g w/4 Port Switch
1 x DrayTek Vigor 2860Vn Plus Triple-WAN VDSL/ADSL2+ Broadband Router
2 x DrayTek Vigor 2930n Dual WAN Security Router Wireless 802.11n
2 x DrayTek Vigor 2925n Plus Dual WAN Security Router
3 x DrayTek Vigor 2920n Wireless 802.11n Dual WAN Security Router
2 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
1 x DrayTek Vigor 2925Vn Plus Dual WAN Security Router
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x DrayTek Vigor 2860n Plus Triple-WAN VDSL/ADSL2+ Broadband Router
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x Draytek Vigor 2820Vn ADSL2/2+ Security Firewall Wireless 802.11n
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
2 x DrayTek Vigor 2760Vn High Speed VDSL2 Modem Router with ADSL2+ Fallback
1 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x DrayTek Vigor 2830Vn-plus Wireless Gigabit LAN/WAN ADSL2+ Firewall
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
2 x Draytek Vigor 2820n-R Refurbished ADSL2/2+ Security Firewall Wireless 'N'
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x DrayTek Vigor 2860n Triple-WAN VDSL/ADSL2+ Broadband Router
1 x Netopia 3347WG Wireless ADSL Gateway
1 x DrayTek Vigor Fly 210 WiFi Router IPv6 Ready 3G / 4G LTE Enabled
$18,896.09
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