CALL US :+1 301-924-7400

RMA Request

RMA Request Terms & Conditions

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice or Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.

* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Please explain the reason that you are requesting and RMA in as much detail as possible.
2 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
2 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
3 x DrayTek Vigor 2110n Wireless N Broadband Router
2 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
3 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
4 x Data Connect SWM910A
2 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
1 x DrayTek Vigor2100VG Broadband Router/Firewall with Voice over IP
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x DrayTek Vigor AP 900 Wireless 802.11n Access Point with PoE
3 x Data Connect Cellular Data Modem CM 900
2 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
2 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
2 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
2 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
2 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x DrayTek Vigor 2760n High Speed VDSL2 Modem Router with ADSL2+ Fallback
2 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
1 x Netopia 3347WG Wireless ADSL Gateway
2 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x Data Connect 2178WEE Wireless Ethernet Extender
2 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x ZyXEL Prestige 662HW
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
1 x Data Connect Cellular Data Link CDL 115.2
1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
1 x ZyXEL Prestige 662HW
1 x ZyXEL Prestige 660M
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x ZyXEL Prestige 2002 VoIP Analog Telephone Adapter (ATA)
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x ZyXEL IES-1248-51V 48-Port DSLAM for ADSL and VoIP Services
2 x ZyXEL Prestige 2000W VoIP WiFi Phone
2 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x ZyXEL P660HN-51 ADSL2+ IPv6 Enabled High-Power Wireless 802.11n Gateway
1 x ZyXEL P-870HN-51b Very High-Speed Combo VDSL2 / ADSL2+ Gateway
2 x ZyXEL Prestige 643 4-Port ADSL Modem/Router with GUI
1 x ZyXEL P-663H-51 ADSL2+ 4-Port Annex L/M Bonding Router
1 x VIP-880FS 8-Port FXS H.323 / SIP VoIP Gateway
1 x VIP-281GS H.323 / SIP VoIP GSM Gateway
1 x Westell 2200 ADSL Modem/NAT Router
1 x Zhone 6211-I3-200 ADSL2+ Gateway
1 x VIP-560PT Professional PoE IP Phone
2 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
2 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
1 x Data Connect SS920A
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
1 x Data Connect CDL900 Cellular Data Link
1 x VX-EL600 STORMPORT400 Ethetnet Extender
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
$35,628.29
Login
E-Mail Address:

Password:


Password Forgotten ?
New Account
Currencies
There are currently no product reviews