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RMA Request

RMA Request Terms & Conditions

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice or Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.
* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Please explain the reason that you are requesting and RMA in as much detail as possible.
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1 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
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1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
1 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
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1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x Netopia 3387W-ENT Broadband Wireless Gateway
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
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2 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
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1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
2 x ZyXEL P-663H-51 ADSL2+ 4-Port Annex L/M Bonding Router
3 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x ZyXEL Prestige 643 4-Port ADSL Modem/Router with GUI
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1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
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1 x ZyXEL Prestige 2002 VoIP Analog Telephone Adapter (ATA)
2 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
1 x ZyXEL IES-1248-51V 48-Port DSLAM for ADSL and VoIP Services
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1 x WL-NM-0.6 0.6 Meter N(male) to N(male) Cable
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1 x Telenetics 3460 Fast'R SLR Nest Card Modem ( w/ SLR TEL-39900)
1 x Telenetics 3512 DSU/CSU 1-Channel w/ NMS Standalone (TEL-49152)
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$42,674.09
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ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
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