CALL US :+1 301-924-7400

RMA Request

RMA Request Terms & Conditions

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice or Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.

* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Please explain the reason that you are requesting and RMA in as much detail as possible.
1 x Data Connect 2178WEE Wireless Ethernet Extender
2 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
2 x Data Connect CDL900 Cellular Data Link
1 x Data Connect Cellular Data Link CDL 115.2
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
2 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
2 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
2 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
3 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
2 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
2 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
2 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
1 x DrayTek Vigor AP 710 Wireless 802.11n Access Point with PoE
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
1 x Data Connect SS920A
1 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
2 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
2 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x DrayTek VigorPro 5300n Wireless 802.11n Unified Security Firewall
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
1 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x Netopia 3387W-ENT Broadband Wireless Gateway
1 x ZyXEL Prestige 662HW
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
1 x Data Connect Cellular Data Modem CM 900
1 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
1 x DrayTek VigorFly 200 Wireless Access Point Broadband Router
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x DrayTek Vigor AP 900 Wireless 802.11n Access Point with PoE
1 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x DrayTek Vigor 2710Vn ADSL2/2+ Modem/Router Wireless N VoIP
$10,840.95
Login
E-Mail Address:

Password:


Password Forgotten ?
New Account
Currencies
There are currently no product reviews