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RMA Request

RMA Request Terms & Conditions

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice or Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.

* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Please explain the reason that you are requesting and RMA in as much detail as possible.
7 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
4 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
2 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
3 x ZyXEL Prestige 2000W VoIP WiFi Phone
5 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
5 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
2 x DrayTek Vigor 2760n High Speed VDSL2 Modem Router with ADSL2+ Fallback
5 x DrayTek Vigor 2110Vn Wireless N Broadband Router with VoIP
5 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
3 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
3 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
2 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
3 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
5 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
2 x ZyXEL Prestige 662HW
7 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
4 x Data Connect SWM910A
6 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
2 x ZyXEL Prestige 660M
1 x ZyXEL Prestige 662HW
2 x ZyXEL Prestige 643 4-Port ADSL Modem/Router with GUI
2 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
4 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
2 x DrayTek Vigor 2710n ADSL2/2+ Modem/Router with Wireless N
6 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
5 x Data Connect CDL900 Cellular Data Link
3 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
3 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
2 x ZyXEL Prestige 2002 VoIP Analog Telephone Adapter (ATA)
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
4 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
2 x ZyXEL ZyAIR G-4100 Hotspot In-a-Box - 091-005-073002
3 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
2 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
2 x ZyXEL P-663H-51 ADSL2+ 4-Port Annex L/M Bonding Router
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
2 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
2 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x VIP-560PT Professional PoE IP Phone
2 x ZyXEL IES-1248-51V 48-Port DSLAM for ADSL and VoIP Services
2 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router
1 x Westell 2110 ADSL Bridge Modem
1 x WGSW-24040R 24-Port 10/100/1000Mbps with 4 Shared SFP Managed Switch
1 x WNRT-625G 802.11n 3G Broadband Router
1 x WGSW-2840 Managed Stackable Switch 24-Port LAN Switches
1 x VIP-255PT MultiLanguage PoE IP Phone
2 x Xavi X7922R 4-Port ADSL2 ADSL2+ Gateway
5 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
2 x Versa VX-170WR 4-Port Wireless 802.11g ADSL 2/2+ Modem Router
4 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x XGS3-24040 24-Port Gigabit LAN Switches
2 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
5 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
3 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x ZyXEL ES-3124PWR L2+ PoE Switch
1 x ZyXEL Prestige 652HW ADSL Security Gateway with Wireless Ready
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x ZyXEL P660HN-51 ADSL2+ IPv6 Enabled High-Power Wireless 802.11n Gateway
1 x WAP-4036 802.11g Wireless Access Point
1 x WNRT-625 802.11n Wireless Broadband Router
1 x ZyXEL Prestige 660R
1 x DrayTek Vigor AP 710 Wireless 802.11n Access Point with PoE
1 x DrayTek Vigor AP 900 Wireless 802.11n Access Point with PoE
4 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x WNAP-1110 802.11n Wireless Access Point
3 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
4 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
3 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
2 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x DrayTek VigorFly 200 Wireless Access Point Broadband Router
1 x Netopia 3347WG Wireless ADSL Gateway
4 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
2 x ZyXEL HomeSafe 100W Wireless Parental Control Device + iCard
2 x Netopia 3387W-ENT Broadband Wireless Gateway
1 x DrayTek Vigor AP 800 Wireless 802.11n Access Point with PoE
1 x XRT-501 Gigabit Broadband Router
1 x VIP-880FS 8-Port FXS H.323 / SIP VoIP Gateway
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - AC Power
1 x DrayTek Vigor 2710Vn ADSL2/2+ Modem/Router Wireless N VoIP
3 x Data Connect Cellular Data Link CDL 115.2
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x TBCEA502 Wireless ADSL ADSL2/2+ Wireless 802.11g w/4 Port Switch
2 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x DrayTek Vigor2100VG Broadband Router/Firewall with Voice over IP
1 x DrayTek Vigor 2130Vn Wireless Gigabit Broadband Security & VoIP
1 x Data Connect 2178WEE Wireless Ethernet Extender
1 x DrayTek Vigor 2110n Wireless N Broadband Router
1 x ZyXEL P-870HN-51b Very High-Speed Combo VDSL2 / ADSL2+ Gateway
$53,591.23
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