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RMA Request

RMA Request Terms & Conditions

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice or Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.

* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Please explain the reason that you are requesting and RMA in as much detail as possible.
1 x UDS MOTOROLA V.3227 RACKMOUNT MODEM CARD - USED
1 x UMG-2200 Unified Office Gateway
1 x UDS Motorola Out of warranty Repair Service
1 x UDS MOTOROLA UTA220K SA
1 x UDS Motorola V.3227 Standalone Modem Like New with 1 year Warranty V3227
1 x UDS V.3600UI-12VDC SA STAND ALONE MODEM
1 x UDS RM16M Model 23 - 48 VDC Power Chassis UDS-62005223
1 x UDS V3229 DC 12-60VDC Standalone Modem - Used Condition 6209539700010
1 x UDS V3229 RM16M Modem Card 6209527100030 - Used Condition
1 x UMG-2000 Unified Office Gateway
1 x UDS/62005227-R
1 x UDS Motorola V.3400 Standalone Modem 120 AC Power - Used Condition
1 x UDS/62005324-R
1 x UDS MOTOROLA DU100 DIGITAL MODEM
1 x UDS MOTOROLA V.3225 RACKMOUNT MODEM CARD
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
4 x Data Connect 2178WEE Wireless Ethernet Extender
3 x Data Connect CDL900 Cellular Data Link
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x Westell VersaLink 327W 4-Pt ADSL 2/2+ 802.11b/g Modem/Router
1 x Xavi X7768r is an 4-Port ADSL/ADSL2/2+ Wireless Modem/Router
3 x Data Connect Cellular Data Link CDL 115.2
1 x The Data Connect 5204AV-MR/K 4-Port Wireless ADSL VDSL Router
1 x NETGEAR DGN1000 N150 Wireless ADSL2+ Modem Router
1 x Westell VersaLink 327W 4-Pt Wireless 802.11g ADSL2+ Modem Router
5 x Data Connect Cellular Data Modem CM 900
2 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
2 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
2 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x UDS 2440 62245079 Point of Sale 2 wire Dial up or Private Lease Line Modem Asynchronous and Synchronous
3 x Data Connect SWM910A
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
2 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
2 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
3 x Data Connect SS920A
1 x TELENETICS V3600 RM16M RACKMOUNT NEST CARD V.34 33.6 KB Data/Fax Modem
1 x UDS Motorola 202T Standalone Modem
1 x UDS 202T Standalone External Modem UDS MOT202T (115 VAC)
2 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
1 x ZyXEL P-660H 4-Port ADSL2 ADSL2+ Modem/Router Gateway
2 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x UDS MOTOROLA 2860 RM
1 x DrayTek Vigor 2130 Gigabit LAN / WAN Broadband Security Router
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
2 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router (2PK)
1 x Planet Technology VC-230N 802.11n Wireless VDSL2 Router
1 x Data Connect 2178HP-WEE High Power Wireless Ethernet Extender
2 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
2 x The Data Connect 5204AV-NRD 4-Port Wireless-N ADSL VDSL Router Device
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway
1 x UDS 201 BC/AS Standalone Modem Refurbished
1 x ZyXEL Prestige 2000Wv.2 2nd Generation WiFi Phone 91-012-017002
1 x ZyXEL IES-1248 Hardened ADSL 2+ 48 Port IP DSLAM - DC Power
1 x UDA MOTOROLA UTA220K RM
1 x DrayTek Vigor 2110n Wireless N Broadband Router
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router - Box of 10
1 x UDS Motorola 202T RM16M Rackmount Nest Card (MOT202TRM)
1 x DrayTek Vigor 2120n Plus Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x DrayTek Vigor 2120 Dual Band WLAN-n Gigabit - VPN Firewall Router
1 x UDS 2440 modem 62245079
1 x ZyXEL P-870HN-51b Very High-Speed Combo VDSL2 / ADSL2+ Gateway
1 x ZyXEL Prestige 2002 VoIP Analog Telephone Adapter (ATA)
1 x ZyXEL P660HN-51 ADSL2+ IPv6 Enabled High-Power Wireless 802.11n Gateway
1 x UDS Motorola 202T Standalone Modem 5-60 VDC Power (MOT202TSADC)
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x ZyXEL ZyAIR G-4100 v2 802.11g Wireless Hot Spot 'In-a-Box'
1 x UDS MOTOROLA 56/64KBPS STANDALONE DIGITAL SERVICE UNIT
1 x TVONE CS-320 Connect Scan Converters (Down Converters)
1 x DrayTek Vigor 2130n Wireless Gigabit LAN/WAN Broadband Security
1 x UDS FT100S LCD T1/Fractional T1 DSU/CSU V.35 Rackmount Card Like New Condition with 1 Year Warranty (TEL-6496504700040)
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
1 x ZyXEL Prestige 643 4-Port ADSL Modem/Router with GUI
1 x ZyXEL Prestige 2000W VoIP WiFi Phone
1 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x UDS D56 DSU/CSU
1 x UDS 208AB/AS Motorola 62085093 Asynchronous Synchronous Modem Refurbished
1 x UDS MOTOROLA 2860 STANDALONE
1 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x ZyXEL P-663H-51 ADSL2+ 4-Port Annex L/M Bonding Router
1 x ZyXEL VES1624FT-54 24-Port Temperature-Hardened VDSL2 DSLAM
1 x ZyXEL Prestige 660M
1 x ZyXEL Prestige 660R
1 x ZyXEL Prestige 660R-F1 ADSL2+ Compact Modem/Router
2 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
$44,261.53
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