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RMA Request

RMA Request Terms & Conditions

Please be sure to review the Return Policy Page before submitting an RMA Request.

We require that you speak with a Technical Support representative prior to requesting an RMA.
It is possible for a product to 'appear' to be defective when in fact the real issue is that the device is simply not configured correctly.

Before calling to speak a Technical Support representative please have:
  • your DSL-Warehouse Order or Invoice or Order Number
  • your PC turned on
  • the product connected to the PC and power on
  • your ISP/Carriers Name, and your ISP provided account information (username and password)
Telephone Technical Support is available Monday-Friday 9:30 AM - 4:30 PM Eastern.
To contact technical support by phone please call +1 (888)-4WAN-LAN ext 25.

Alternatively you may Click Here to contact us using our Technical Support web form.

Please use this form to request an RMA.
Complete the form below and click on the "Continue" button at the bottom of this page to submit the form.
You will be contacted via email at the earliest opportunity. Thank you.

* Required information
About You
Full Name: *
Company Name: *
Telephone: *
Fax:
E-mail Address: *
About the Product
Manufacturer:
Model:
Serial Number:
Firmware Rev (DrayTek Products Only):
Date Purchased:
Invoice or Order Number:
Where did you purchase the product:
Please specify where the product was
purchased if 'Other' selected above:
Please explain the reason that you are requesting and RMA in as much detail as possible.
3 x Prestige 2602HW 802.11g Wireless ADSL VoIP IAD
1 x ZyXEL N4100 Wireless 802.11n Wireless 'Hot Spot In-a-Box'
1 x WL-SMA-0.6 0.6M N(RP-male) to N(M) Cable
1 x WL-N-10 10M N(F) to N(M) extention Cable
1 x WNAP-3000PE 802.11n Enterprise PoE Access Point
1 x Data Connect Cellular Data Modem CM 900
1 x DCE 5204A-NRD/P ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x D-Link DI-524 High Speed 2.4GHz (802.11g) Wireless Router
2 x 2Wire 2700HG-B 4-Port Wireless 'G' Gateway Plus USB Adapter
1 x DCE 5204A-GRD 4-Port Wireless ADSL2+ Modem Router Firewall VLAN
1 x Data Connect SS920A
1 x DCE/5204AV-NRD/K 4-Port ADSL2+ / VDSL2 Combo Wireless 802.11n Gateway
2 x 2Wire 2700HG-S 4-Port Wireless 'G' ADSL 2/2+ Gateway
1 x DCE 5204A-NRD ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x DrayTek 5dB Omni-Directional Wireless Antenna
1 x Data Connect SWM910A
1 x Data Connect Cellular Data Link CDL 115.2
1 x DCE 7402A-NRD Wireless-N 150Mbps ADSL2+ Firewall Router
1 x DCE 5204V-NRD Wireless 802.11n VDSL2 4-port Firewall Router
1 x DrayTek ANT-2309 High Gain 9 dBi Omni Directional Antenna
1 x DCE 5205AV NRD Wireless VDSL Modem Bonding modem router 300Mbps
2 x 2Wire 2701HG-B 4-Port Wireless 802.11G ADSL 2/2+ Gateway
1 x Data Connect CDL900 Cellular Data Link
1 x DCE 5204A-NRD/B ADSL2 ADSL2+ 4-Port Wireless N Modem Router Gateway
1 x DrayTek ANT-2510 High Gain 10 dBi Omni Directional Antenna
1 x ZyXEL P-660HW 802.11g Wireless ADSL2/2+ 4-Port Gateway & Router
1 x Motorola Netopia 2241n ADSL2/2+ Modem Router Gateway
1 x UTStarcom WA3002-g4 Multi-Port Wireless ADSL2/2+ Gateway
1 x Netopia 3387W-ENT Broadband Wireless Gateway
1 x Motorola Netopia 2241n ADSL2+ Modem Router Gateway
1 x Siemens SpeedStream 6520 ADSL2+ Wireless Residential Gateway
1 x ZyXEL VSG1432 802.11n Wireless VDSL2 ADSL2+ 4-Port Gateway
1 x ZyXEL Prestige 662HW
1 x Netopia 3347WG Wireless ADSL Gateway
$6,271.65
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